Last update: February 22, 2020

Privacy Policy

This document emphasizes the compliance of predetermined provisions in Colombian law, specifically in decree 1377 of 2013 to guarantee the fundamental right of habeas data and everything established by Law 1581 of 2012 and to comply with internal policies and procedures in relation to the collection and treatment of information.
Neuma Producciones is responsible for the processing of personal data collected through marketing and advertising campaigns, negotiation, recruitment and loyalty processes which are carried out in the office or by company staff by phone or physically, and at the same time, throughall digital communication channels used and managed by the company, including website, social networks, chats, email, etc.
The personal data collected by Neuma Producciones will be used to:
  • Carry out market studies and research that lead to the continuous improvement of the brand.
  • Promote services through the different communication channels used and managed by the brand.

Data Acquisition

Neuma Producciones will ask for the following data and among other information:
  • Names and Surnames
  • Phone Number
  • Email
The data will be requested in the office verbally, by phone or through the format for data collection. Likewise, data collection will be done through the digital channels of the brand (website, social networks, chats, emails, and others) and by third parties that work with the brand and those who recommend it. Any media used by the company to collect data will be solely and exclusively to provide information about the services managed by Neuma Producciones.
On the other hand, it is stressed that at no time or circumstance Neuma Producciones will collect data considered sensitive such as political, religious, sexual, philosophical inclinations or data related to personal health, racial or ethnic origin and according to the provisions of Law 1581 of 2012.


All information provided to Neuma Producciones was, is and will be provided voluntarily, verbally and/or in writing according to internal processes established by the company. Likewise, digital users when using our website and any social network linked to it will automatically give their consent for the processing of their data.

Use of data and information

Neuma Producciones will use the data collected solely and exclusively to carry out communication, advertising and marketing campaigns, in order to promote its services. At no time, Neuma Producciones will share or sell the data and information of its customers or users to any legal or natural person. In the case of outsourcing communication services related to marketing and advertising, Neuma Producciones will demand by contract that the company or independent person have a proper privacy policy. Likewise, a confidentiality contract will be signed in order to ensure the proper information management.

Storage and Security

By authorizing data processing, the holders will authorize Neuma Producciones to store their data in the manner established by the company and indefinitely. All the data will be under safety standards within the reach of the company in order to prevent loss, inappropriate uses and unapproved uses.

Consultation for Correction, Update or Elimination

The holders of data may consult or request any requirements related to their data by the following email..


Neuma Producciones will respond to all consultations in a period of 8 working days, counting from the day the request is received.
Important notice: This Privacy Policy will be under continuous changes. Neuma Producciones will manage the changes and will give the notification through the last update date, located at the top of this page.